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Celebrating Admin Professionals

The Chairman for this august occasion, Dr Nana Ato Arthur, Head of the Office of the Local Government Service, and Fellow of the Chartered Institute of Administrators and Management Consultants-Ghana, Board members of the Chartered Institute of Administrators and Management Consultants-Ghana, here present, Fellows and senior members of the Institute, here present Distinguished Conference Planning Partners, Invited Press houses, Ladies and Gentlemen, 
The Chartered Institute of Administrators and Management Consultants-Ghana and its partner institutions have called you together this day, Wednesday, 24, April 2019 to solicit your partnership in the planning and celebration of the maiden and future CIAMC CONFERENCE OF ADMIN PROFESSIONALS in Ghana. 
If the boss is the person who adds sparkle to a business, an administrator applies the oil that keeps its gears moving. Administrators help businesses run smoothly and without their organizing role offices would become pretty chaotic.
The role of an administrator varies greatly depending on the industry and size of the organization. In a small business, he/she might literally be everything, from receptionist and secretary to office manager and IT support. In larger firms, the administrator will work in a specific section, and in certain organizations, such as law firms or doctors’ surgeries; the administrator will be expected to have some specialist knowledge.
But if you thrive on order and calm, hate mess, and believe there is a proper place for everything, then, you have confirmed the characteristics of an administrator.
Ladies and gentlemen, Administration is about managing people and allocating resources efficiently and effectively by applying microeconomic principles, with the goal to achieve stability, growth, and profitability for a business.

Admin Professionals are made up of administrative support staff, Office Managers or Administrative Managers, Senior Management Administrators, CEOs, and Chartered Professional Administrators. They work in many industries ranging from construction to finance to hospitality too much more.

  • Administrative Professionals: 

Administrative professionals are the individuals who constitute the administrative support system of corporate Ghana and beyond. You’ll find them using titles in workplaces such as administrative assistant, administrative secretary, executive administrative assistant, executive assistant, senior administrative assistant and even office manager. Those are some of the common titles of administrative professionals. However, admin titles are specific to individual companies.

Administrative professionals perform work that includes writing business correspondence, developing and maintaining paper and electronic filing systems, managing individual projects, conducting research online and offline, creating and maintaining databases, scheduling for managers and executives, maintaining calendar systems for individuals and departments, ordering office supplies and maintaining inventories, leasing office equipment, working with vendors, answering and handling telephone calls, creating spreadsheets and reports, planning and coordinating small and large meetings and events, making travel arrangements, and much, much more. Many administrative support professionals support multiple managers or entire departments, even entire small companies, while others work for individual executives. They usually are good communicators, able to adapt to different personalities and work styles of managers, executives and co-workers whom they assist and/or work with.

  • Indispensable 

Where would you be without your administrative assistant? Who would handle all the nitty-gritty work that needs to be done plus the big picture things? Who would set up your travel and meetings and troubleshoot? Who has your back, no matter what?

They are indeed invaluable members of the office team, charged with overseeing and coordinating the day-to-day operations of a business. Administrators direct the affairs and execute the processes, whether in civil, judicial, political, or priestly affairs.

A survey conducted by OfficeTeam, a research unit, on 172 senior managers who have administrative assistants, in the United States and Canada revealed that, on average, 35% of the Manager’s time is saved by their administrative assistants, that is, almost three (3) hours a day. Office and Administrative support positions are projected to have more than 5.6 million total job openings between 2014 and 2024, the largest among the two occupational groups tracked. In the U.S., it is estimated that, 1 million new jobs will be added in office and administrative support occupations between 2014 and 2024.( In Ghana the public sector alone employs between 700,000 to 800,000 people of which nearly 400,000, that is about 50%, constitute various categories of admin professionals.

  • Management Levels Administrators:

As the world of work changes, office managers and administrators are more important than ever. As companies grapple with how to increase productivity, improve retention levels, and keep pace with the modern workforce, they have been turning to automation, impressive office interiors, and employee wellness programs to create the ideal work environment. Luckily for these growing businesses, they have team members whose responsibility it is to keep their team productive, happy, and organized: office managers and administrative professionals. (Eleanor Whitney, Managing Editor of All Hands)

The contemporary administrator is trained and certified to be multi-disciplined. This is because The Administrator must be knowledgeable and skilful to:


Sub-Theme: Appreciate your staff


Senior level Administrators should celebrate their junior staff, namely, administrative assistant, executive assistant, office manager, secretary, office coordinator or whatever title an organization uses.

Training new staff is costly, and employers use all manners of techniques to boost worker morale and help retain employees and their valuable expertise. Employee Appreciation Month is a non-official day and there's no real authority on what needs to be done, but if you're a boss and want to show your team just how much you appreciate them, you could try out some of these ideas:

  • Treat your staff to breakfast, lunch or snacks.
  • Host an office party or an after-work get-together for your staff
  • Give workers some of the day off.
  • Organize an outdoor team building exercise, like a tug-of-war or an fun office quiz.
  • Take fun pictures and post them on the company social media pages to show the world just how much you care!


1.    Circulate letters/flyers to organizations to sensitize them on employee appreciation

2.    Circulate messages through the social media

3.    Use the media (Radio and T.V)

Deadline – 10th May 2019


Sub-Theme: Administration and Corporate Image Development

Purpose: To educate the public on the relevance of Administration

Appreciate the profession

  • What Administration is about
  • Levels of Administration within the profession
  • Administrative Careers and Education
  • The Role of Senior Administrators – Health, Academia, Judiciary, Public Services. Security Services, Parliamentary Services, and Internal Consultancy
  • The Professional Administrators
  • Competence and Industry-specific lingo


  • Suggested schools
  • Government Secretariat school, Cantonment
  • Alliance Francais 
  • University of Professional Studies
  • University of Ghana School of Business
  • GIMPA School of Business
  • Central University
  • Radford University College
  • Datalink University,
  • Valley View University
  • Knutsford University College
  • Ashesi University College
  • LUCAS University College
  • Technical Universities
  • Private Universities

The journey towards a united professionally developed administrators for efficient teamwork towards national development has started, let’s be partners in making it a reality.

Thank you. God bless you and God bless our homeland Ghana, Amen 

Chief Executive Officer, CIAMC


The purpose of the Institute is to promote excellence in the practice of professional administration and management consultancy by examining, chartering, and regulating its members. The Institute is a body corporate with perpetual succession capable of suing and being sued in its own name and of performing such acts as are necessary for and incidental to the achievement of its objects, the exercise of its powers and the performance of its functions and duties under this Constitution or under any statute of the Republic of Ghana. The vision of CIAMC is to be a leading institution in Africa, promoting and ensuring professionalism in the practice of administration and management consultancy through life-long learning.