Celebrating Admin Professionals

Admin Professionals are made up of administrative support staff, Office Managers or Administrative Managers, Senior Management Administrators, CEOs, and Chartered Professional Administrators. They work in many industries ranging from construction to finance to hospitality too much more.

• Administrative Professionals: 

Administrative professionals are the individuals who constitute the administrative support system of corporate Ghana and beyond. You’ll find them using titles in workplaces such as administrative assistant, administrative secretary, executive administrative assistant, executive assistant, senior administrative assistant and even office manager. Those are some of the common titles of administrative professionals. However, admin titles are specific to individual companies.

Administrative professionals perform work that includes writing business correspondence, developing and maintaining paper and electronic filing systems, managing individual projects, conducting research online and offline, creating and maintaining databases, scheduling for managers and executives, maintaining calendar systems for individuals and departments, ordering office supplies and maintaining inventories, leasing office equipment, working with vendors, answering and handling telephone calls, creating spreadsheets and reports, planning and coordinating small and large meetings and events, making travel arrangements, and much, much more. Many administrative support professionals support multiple managers or entire departments, even entire small companies, while others work for individual executives. They usually are good communicators, able to adapt to different personalities and work styles of managers, executives and co-workers whom they assist and/or work with.

• Indispensable 

Where would you be without your administrative assistant? Who would handle all the nitty-gritty work that needs to be done plus the big picture things? Who would set up your travel and meetings and troubleshoot? Who has your back, no matter what?

They are indeed invaluable members of the office team, charged with overseeing and coordinating the day-to-day operations of a business. Administrators direct the affairs and execute the processes, whether in civil, judicial, political, or priestly affairs.

A survey conducted by OfficeTeam, a research unit, on 172 senior managers who have administrative assistants, in the United States and Canada revealed that, on average, 35% of the Manager’s time is saved by their administrative assistants, that is, almost three (3) hours a day. Office and Administrative support positions are projected to have more than 5.6 million total job openings between 2014 and 2024, the largest among the two occupational groups tracked. In the U.S., it is estimated that, 1 million new jobs will be added in office and administrative support occupations between 2014 and 2024.(OfficeTeam.com). In Ghana the public sector alone employs between 700,000 to 800,000 people of which nearly 400,000, that is about 50%, constitute various categories of admin professionals.

• Management Levels Administrators:

As the world of work changes, office managers and administrators are more important than ever. As companies grapple with how to increase productivity, improve retention levels, and keep pace with the modern workforce, they have been turning to automation, impressive office interiors, and employee wellness programs to create the ideal work environment. Luckily for these growing businesses, they have team members whose responsibility it is to keep their team productive, happy, and organized: office managers and administrative professionals. (Eleanor Whitney, Managing Editor of All Hands)

The contemporary administrator is trained and certified to be multi-disciplined. This is because The Administrator must be knowledgeable and skilful to: